Coaching:

"...the very best coaches know what the end result looks like...if you don't know what the end result is suppose to look like, you can't get there..." ...Vince Lombardi

• Clearly identify the need for improvement, or what is to be done.
• Mutually agrees on goals.
• Develop plan of action - how will we reach our goals?
• Follow-up to measure improvements.

Successes:

Canadian Project Office 2004 - 2005

• Overall responsibility for Project Management Capabilities.
• Project Management processes, templates and best practices.
• Launched the “PM Community” which consisted of project managers of all levels of experience. Our goal was to share information, support, network, and provide learning opportunities. Within 3 months of launch, we numbered over 100 members located at 5 different sites, including both IT and business people.
• Both 'informal' and 'formal' coaching for all project managers within the company.

Additional Facts:

Our "coach" Nancy Shalno, has also taught Accounting Information Systems part-time at the college level.